Uber and Amazon blasted for poor working conditions for gig workers in India

Research steadfast Fairwork India blasted Ola, Uber, Dunzo, PharmEasy and Amazon Flex successful a study Tuesday, saying the firms scored zero successful its appraisal of whether they created just conditions for their gig workers.

The probe project, which collaborated with partners astatine the University of Oxford, said the aforementioned firms did not supply just pay, just contracts, just management, just practice oregon just moving conditions to their gig workers.

The steadfast studied 12 firms and granted unicorn Urban Company a people of 7 retired of 10, six to online grocer Bigbasket, 5 each to Flipkart and Swiggy, 4 to Zomato, 2 to market transportation steadfast Zepto and 1 to Tiger Global-backed transportation steadfast Porter.

“This year, lone Bigbasket, Flipkart and Urban Company were awarded the archetypal constituent due to the fact that of the nationalist commitments they person made to paying workers astatine slightest the hourly section minimum wage aft factoring successful work-related costs,” Fairwork India said successful its 4th yearly report.

“Bigbasket and Urban Company person operationalised this by committing to reimburse the quality betwixt worker’s net per hr and the hourly section minimum wage aft costs. Flipkart and Urban Company person committed to basing their pricing operation for workers connected the hourly section minimum wage aft costs. Flipkart has besides undertaken steps to clasp its 3rd enactment work providers to the aforesaid commitment,” the study added.

Gig system workers, whose information to the workforce has importantly accrued successful caller years, aren’t extended the immense magnitude of worker benefits specified arsenic wellness insurance. Many researchers accidental the firms taking work from these workers are exploiting them and limiting firm liabilities.

“The committedness of flexibility of the integer level system raises arsenic galore questions astir livelihoods arsenic it offers opportunities. We anticipation the Fairwork study provides the ground for an mentation of flexibility that allows for not simply the adaptability that platforms seek, but besides the income and societal information that workers lack,” said Professors Balaji Parthasarathy and Janaki Srinivasan, the main investigators of the team, successful a statement.

You tin work the full-report here (PDF).